MAXIMISING TEAM POTENTIAL

INTRODUCTION

What if the real blockage of the team was not in the processes or the skills, but in the way we treat each other on a daily basis? What do we need to (re)learn to work with more confidence, openness, and team spirit? And if, after improving relationships, the challenge was to create together more effective ways to decide, collaborate, and deliver results?

When trust is established, when each person feels recognised, secure, and responsible, something changes profoundly: work ceases to be just a sum of individual efforts and becomes a collective, aligned, effective construction.

The Human Element® approach, created by psychologist Will Schutz, PhD, goes to the root of human behaviour. Based on the FIRO theory, this method works on self-esteem, reduces defence mechanisms, and unleashes the relational potential of teams. The first stage focuses on self-awareness and the quality of interactions. The next stage invites the team to reflect on their ways of functioning: how we decide, how we take on responsibilities, how we integrate differences to achieve more consistent results.

More than just training, it is a transformative experience that connects emotional intelligence, relational maturity, and performance.

PREREQUISITES

None

TARGET AUDIENCE

Established teams that want to align human relations and operational excellence, in the service of truly shared performance.

OBJECTIVES

• Reinforce cohesion and trust among team members.
• Improve communication and conflict management.
• Foster a more open and collaborative work environment.
• Increase productivity and well-being in daily life.
• Create a cultural change in your workplace.
• Revisit team processes and define concrete actions to improve collaboration and performance.

PROGRAMME

Part 1: Individual Awareness

New organisational paradigms, new individual postures

• From a logic of hierarchy and obedience to a logic of co-responsibility
• The importance of interpersonal communication
• The impact of defensive behaviours

Authenticity, openness, and personal determination

• Authenticity, the shortest path to resolving conflicts
• Fostering an environment of openness and sincerity
• Taking on our co-responsibility and the reasons for our choices
• Practicing active listening and feedback

Self-awareness and awareness of others

• The 3 dimensions of behaviour in FIRO Theory
• The impact of our behaviour on our effectiveness
• Knowing and understanding our behaviours towards others
• Discovering what others think of us

The deep motivation behind human behaviour

• Understanding the relationship between self-esteem, confidence and performance
• Identifying the emotions behind our behaviour
• Flexibility and rigidity, understanding the impact of our behaviour on others

Changing behavioural patterns

• Our defence mechanisms
• Improving our perception to better grasp reality and make better decisions
• The impact of past experiences on our current behaviour
• Overcoming beliefs that limit our effectiveness

Releasing our potential and empowering others

• Managing conflicts and dealing with high-tension situations.
• Addressing difficult topics and discussions
• Simulation exercises and practical cases

Developing self-confidence and personal determination

• Improving our self-esteem
• Overcoming personal rigidity
• Identifying our needs and releasing our spontaneity

Part 2: Solutions for the organisation

Understanding how the team functions

• The impact of compatibility between people on productivity
• Rigidity: the enemy of teamwork
• Working with differences
• Collaborating effectively according to the stages of team development

Developing skills – teamwork

• Team formation
• Clarification of structure
• Optimising team functioning through dialogue and feedback
• Managing difficult conversations and interpersonal conflicts

Developing skills – individual interactions

• Improving performance through conversation
• Avoiding evaluations that generate defensive attitudes
• Using a common language to solve problems and maintain flexibility
• Improving relationships with simple actions

Group decision making

• Integrating the experience, creativity, and intelligence of each person
• What does “adherence” really mean
• Removing obstacles to implementation
• The “Yes” method