WORKING WITH THE BRITISH

INTRODUCTION

What if the biggest barrier to collaboration were the way we interpret (or misinterpret) the working culture in the United Kingdom? Why do I feel that I’m missing something? What approach should I take to build mutual trust and foster collaboration?

The United Kingdom is known for its culture of indirect, subtle, and diplomatic communication. Humour and courtesy shape professional interactions, which can lead to misunderstandings when implicit codes are not grasped. Feedback and decision-making practices reflect a balance between formality, reserve, and valuing consensus, which is not always evident at first glance.

Through a practical approach, this training provides the keys to understanding the specificities of Brazilian culture, avoiding misunderstandings, building mutual trust and improving collaboration.

PREREQUISITES

Prior to the training, participants will be invited to complete the Nomad’ profiler.

TARGET AUDIENCE

• Professionals who regularly work with partners, clients, or teams in the United Kingdom.
• Managers and employees involved in exports, projects or negotiations with British counterparts.
• Expatriate professionals or those relocating to the United Kingdom for work.
• International teams seeking to improve the effectiveness of their interactions within the British cultural context.

OBJECTIVES

• Adopt an intercultural approach.
• Understand the British context and culture.,
• Decipher cultural codes and analyse situations of poor communication/misunderstanding.
• Adapt your communication and working methods.
• Decode decision-making and negotiation processes.

PROGRAMME

Session 1: Interpersonal Communication & Intercultural filters (02h00)

Introduction

• Presentations, objectives, agenda
• Identify opportunities and challenges

Interpersonal Communication & perceptions

• The 4 cultural layers
• Differences in Perception
• Flexibility vs Rigidity

Introduction to the Nomad’ Profiler

• Understanding Intercultural Dimensions (Relationships with Society, Work and Others). 
• Reflection on operational impact

Between session 1: E-learning Cultural Filters (00h30 - English)

• Analysis of one's own perceptions and cultural filters
• Understanding the influence of values on behaviours
• Development of an intercultural approach
• Videos, exercises, case studies and final quiz

Session 2: Overview of British culture

• An island kingdom proud of its identity
• A class-based society marked by tradition
• A millennia-old history, a parliamentary monarchy
• An education system with two speeds
• Strong traditions that promote an open mindset
• Respect for hierarchy and order, individualism and freedom
• Time is money, sport and personal development
• Respect for personal space

Between session 2: Nomad’ Profile (00h30 - English)

• Completion of the questionnaire and Nomad’ intercultural profile online
• Delivery of individual Nomad’ Profiler by email

Session 3: Optimise your communication

Working with the United Kingdom

• Relationship with society (Hierarchical distance, Rule application, Reference)
• Relationship with work (Reasoning, Time management, Relationship to risk)
• Relationship with others (Professional relationships, Communication, Conflict management, Expression of emotions)

Brainstorming & Action plan

• Characteristics of a high-performing team
• Brainstorming in sub-groups
• Debriefing, feedback and action plan

Conclusion & Closure

• Keep doing, stop doing, start doing
• Check-out

Post-session Country Packs

• Access for 1 year to the Akteos Academy Country Packs (80 countries)
• Expand your knowledge about the country (Cultural guidelines, business life, overview)