FOSTERING RELATIONAL WELL-BEING IN ORGANISATIONS

INTRODUCTION

What if well-being at work depended above all on the quality of human relationships? How can we develop relational intelligence in teams and improve the way we communicate in our daily lives? What if understanding different personality profiles was the key to creating healthier work environments?

Building a healthy organisational culture involves a better understanding of human nature: the different personality types, motivations, and psychological needs that influence behaviour at work. Based on the Process Communication Model®, this training offers a structured reading of these human mechanisms and their impact on relationships and communication within organisations, creating solid foundations for the development of relational intelligence.

Through a practical and participatory approach, participants explore different personality profiles and learn to adjust communication and work practices to the psychological needs of each individual. In this way, relational intelligence becomes a true foundation for strengthening the quality of relationships, promoting relational well-being, and creating more cooperative and effective work environments.

PREREQUISITES

Prior to the training, participants will be invited to complete the PCM questionnaire to obtain their confidential Personality Profile. This personalised report, comprising 30 to 40 pages, includes a tailored action plan to help participants better understand and manage their psychological needs.

TARGET AUDIENCE

This programme is aimed at Human Resources professionals, managers, and team leaders who wish to develop an organisational culture based on effective communication and a deep understanding of the psychological needs of employees.

OBJECTIVES

• Understand the different personality profiles and how they influence the dynamics of organisational culture. 
• Create communication conditions that favour inclusion, listening, and motivation for all.
• Promote relational well-being, preventing stress and misunderstandings in daily life.
• Activate concrete levers to transform the work climate and build a healthy organisational culture.

PROGRAMME

Introduction

• Presentation, introduction, and objectives of the session
• Exercise: opening interview
• New organisational paradigms
• Management & Life Position: Maslow's pyramid and McGregor's XY Theory
• Communication, a state of mind
• Life positions: the 4 basic attitudes of communication and behaviour under stress
• Communication, content and form

Personality Structure

• The PCM personality structure
• Introduction to the concept of the Elevator and Psychological Needs
• Connecting with others

Personality Types

• The 6 personality types, their specific way of communicating, teamwork, self-motivating, behaving under light stress and under intense stress
• 6 languages of communication, 6 perceptions
• Exercise: identify the Perceptions
• Study of the Personality Profile, self-assessment
• Delivery of the PCM® Personality profile, analysis and feedback

Parts of Personality

• How we say things is more important than what we say
• Communicating effectively involves using all our parts of Personality and adjusting to the interlocutor
• The 5 parts of Personalities
• The 5 communication indicators
• Videos/practical cases 
• Communication Exercise: activate the Parts of Personality

Communication Channels

• Miscommunication and Channels of communication
• The 5 Channels of communication
• The rule of Communication
• Videos/practical cases

Environmental Preferences

• The Identification Matrix
• Exercise: Office Party

Psychological Needs

• Personal reflection: motivating/demotivating others 
• The 8 Psychological Needs
• Feeding Psychological Needs
• Exercise: identify my behaviour under stress at work and in personal life

Miscommunication and Stress

• Definition of Stress, Eustress and Distress
• Predicting behaviour under Stress
• 3 degrees of stress and Stress Sequence
• Stress Sequence and Personality Types
• Reflection: taking people out of Stress

Conclusion & Action plan

• Summary of key learnings
• Reading the organisational culture in light of psychological needs
• Identification of transformation levers in the context of the organisation
• Definition of first steps to promote relational well-being at work
• Commitments to continue after the seminar