WORKING WITH THE PORTUGUESE

INTRODUCTION

What if the biggest barrier to collaboration is the way we interpret (or misinterpret) the work culture in Portugal? Why do I feel like something is slipping away from me? What approach should I adopt to strengthen mutual trust and promote collaboration?

Portugal is a country of subtle contrasts, where tradition and modernity coexist side by side, and where cultural codes deeply shape the way we communicate, collaborate, and make decisions.

With a practical approach, this training reveals the keys to understanding the particularities of Portuguese culture, avoiding misunderstandings, inspiring mutual trust, and improving collaboration.

PREREQUISITES

Prior to the training, participants will be invited to complete the Nomad’ Cultural Profiler.

TARGET AUDIENCE

• Professionals who regularly work with partners, clients, or teams in Portugal.
• Managers and collaborators involved in export, projects or negotiations with Portuguese interlocutors.
• Expatriate professionals or those in international mobility to Portugal.
• International teams wishing to improve the effectiveness of their interactions in the Portuguese cultural context.

OBJECTIVES

• Adopt an intercultural approach.
• Understand the Portuguese context and culture.
• Decipher cultural codes and analyse situations of poor communication/misunderstanding.
• Adapt your communication and working methods.
• Decode decision-making and negotiation processes.

PROGRAMME

Session 1: Interpersonal Communication & Intercultural Filters (02h00)

Introduction

• Presentations, objectives, agenda
• Identify opportunities and challenges

Interpersonal Communication 

• The 4 Layers of Cultural Identity
• Differences in perceptions
• Flexibility vs Rigidity

Introduction to the Nomad’ Profiler

• Understanding Intercultural Dimensions (Relationships with Society, Work and Others) 
• Reflection on operational impact

Between session 1: E-learning Cultural Filters (00h30)

• Analysis of one's own perceptions and cultural filters
• Understanding the influence of values on behaviours
• Development of an intercultural approach
• Videos, exercises, case studies and final quiz

Session 2: Overview of Portuguese culture

• A European and southern state
• A strong national identity
• A multicultural society of Catholic obedience
• Class society and patriarchal culture
• Understanding Portuguese values
• The family sphere as a reference and anchor
• A culture of hospitality and tolerance
• Football, a true religion
• Fado and Saudade

Between session 2: Nomad’ Profiler (00h30)

• Filling out the Nomad’ intercultural questionnaire and profiler online
• Individual Nomad’ Profiler delivery by email

Session 3: Optimise your communication

Working with Portugal

• Relationship with society (Hierarchical distance, Rule application, Reference)
• Relationship with work (Reasoning, Time management, Relationship to risk)
• Relationship with others (Professional relationships, Communication, Conflict management, Expression of emotions)

Brainstorming & Action plan

• Characteristics of a high-performance team
• Brainstorming in sub-groups
• Debriefing e feedback: plano de ação

Conclusion & Closure

• Keep doing, stop doing, start doing
• Check-out

Post-session Country Packs

• Access for 1 year to Akteos Academy Country Packs (80 countries)
• Expand your knowledge about the country (Cultural guidelines, business life, overview)