WORKING IN AN INTERCULTURAL TEAM

INTRODUCTION

What if the biggest barrier to collaboration is the way we (mis)interpret others? How can I adapt my way of collaborating with people from different cultures and logics? How can I build trust and communicate clearly to strengthen cooperation in an intercultural team? 

In a work context where different cultures meet, whether in person or remotely, misunderstandings are not the exception, they are the rule. Differences in communication, time management, feedback, relationship with hierarchy, or expression of emotions directly influence collaboration, trust, and team performance.

This training offers concrete answers to the challenges of multicultural work. Through a clear and practical reading of the main intercultural dimensions and the value systems at play, it helps to transform cultural diversity into a true relational and operational strength.

PREREQUISITES

It is necessary to complete the Nomad’ profile before the start of the training session.

TARGET AUDIENCE

• Professionals who regularly interact with interlocutors from different cultures.
• Managers and employees involved in international projects or multicultural teams.
• Expatriate professionals or those in international mobility.
• Intercultural teams that aim to strengthen collaboration, prevent cultural misunderstandings, and increase the effectiveness of their professional interactions.

OBJECTIVES

• Become aware of your own cultural reference.
• Identify the main intercultural differences.
• Decipher cultural misunderstandings and avoid hasty or biased interpretations.
• Develop concrete adaptation strategies.
• Enhance the quality of professional relationships in a multicultural environment, creating a climate of trust and cooperation.

PROGRAMME

Session 1: Interpersonal and Intercultural Communication

Introduction

• Presentations, objectives, agenda
• Identify the opportunities and challenges of an intercultural team
• Experiential activity (in-person sessions)

Interpersonal Communication

• The 4 levels of cultural identity
• FIRO Theory: Inclusion, Control, Openness
• Flexibility vs Rigidity
• Emotional intelligence: filters and defence mechanisms

Introduction to the Nomad’ Profiler

• Understanding intercultural dimensions (Relationship with society, relationship with work, Relationship with others) 
• Reflection on operational impact

Between sessions: Nomad’ Profile

• Filling out the questionnaire and Nomad’ intercultural profile online
• Delivery of individual Nomad’ Profiler by email

Session 2: Brainstorming & Action plan

Comparative analysis and solutions

• Relationship with society (Hierarchical distance, Rule application, Reference)
• Relationship with work (Reasoning, Time management, Relationship to risk)
• Relationship with others (Professional relationships, Communication, Management of disagreements, Expression of emotions)

Performance of an intercultural team

• Characteristics of a high-performing team
• Brainstorming in sub-groups
• Debriefing and feedback: action plan

Conclusion & Closure

• Keep doing, stop doing, start doing
• Check-out