INDIVIDUAL FLASH TRAINING - COMMUNICATION

INTRODUCTION

Why do certain interactions drain me more than others? How can I communicate more effectively without losing my authenticity? And what if understanding my Psychological Needs helped me build healthier relationships and manage stress better?

Effective communication goes far beyond words. Understanding how we express ourselves and how others perceive our message is essential for creating authentic relationships, avoiding misunderstandings, and improving collaboration.

Based on the Process Communication Model®, this training proposes a practical approach to explore personality profiles, recognise communication styles, identify Psychological Needs, anticipate reactions under stress, and adjust communication to truly connect with others.

In this individual training, the participant explores their PCM Personality Profile, understanding their natural communication preferences, sources of motivation, and challenges in interacting with different profiles, with a direct impact on the effectiveness of their interactions.

PREREQUISITES

Prior to the training, participants will be invited to complete the PCM questionnaire to obtain their confidential Personality Profile. This personalised report, comprising 30 to 40 pages, includes a tailored action plan to help participants better understand and manage their psychological needs.

TARGET AUDIENCE

Professionals from all fields who wish to improve their interpersonal communication, strengthen their professional relationships, and increase their effectiveness in interacting with different profiles.

OBJECTIVES

• Understand one's own communication style, identifying preferences and challenges in interacting with others.
• Explore their PCM Personality Profile, recognising their sources of motivation and how these influence their communication.
• Develop strategies to adjust the way they communicate, adapting more effectively to different profiles and contexts.
• Improve the quality of interactions, reducing misunderstandings and creating more productive and harmonious relationships.

PROGRAMME

Session 1

Introduction

• Communicating: a state of mind
• Existential positions: the 4 basic attitudes of communication and behaviours under stress
• Communication: content and form

PCM Personality Structure

• Introduction to the concepts of Base, Phase, Elevator and Psychological Needs
• Connecting with others

Personality Types

• The 6 personality types (specific ways of communicating, teamwork, self-motivation and response to mild and intense stress)
• 6 linguagens de comunicação, 6 percepções
• Delivery of the Individual PCM Profile and trainer feedback

Session 2

Profile Analysis

• First impressions: self-perception and current communication habits
• Reflection on unexpected or surprising aspects of the profile
• Identification of specific challenges and goals related to communication
• Poor Communication and Communication Channels

Psychological Needs

• Personal reflection: motivating/demotivating others
• The 8 Psychological Needs
• Feeding the Psychological Needs

Session 3

Miscomunication and Stress

• Definitions: Stress, Eustress and Distress
• Anticipating behaviours under stress
• 3 Degrees of Stress and the Stress Sequence
• Stress Sequence and Personality Types

Session 4

Conclusion and Action Plan

• What I take with me
• What I will put into practice
• My next step